Frequently Asked Questions:
Are your damascus blades genuine, if yes, what are they comprised of?
- Yes of course. All of our damascus blades are forged from 1095 and 15n20 high and low carbon steel. These layers are melted and folded together to create a unique pattern every time so no two damascus blades of the same style knife could ever be identical. Moreover, our damascus patterns are generally done in a ladder pattern however we do sometimes make raindrop pattern as well.
If they're genuine damascus and not just etched, then why are the prices so low in comparison to others?
Are your products listed in CAD dollars or USD?
- All of our products listed on our website are listed in USD.
Do you take on custom orders?
- At the moment due to lack of manpower we are unable to take on smaller custom orders for knives. We do have a minimum requirement of 100 pcs for custom knives and are priced per inch. The pricing varies on the complexity of the design and materials used.
I would like to purchase multiple units of the same knife but it's only listed as one in stock
- Feel free to send us an email if you require more than one piece of a particular model. We generally spread out our knives to our wholesalers, our tradeshows and leave a handful of pieces for online retail sale. Due to this, some of the knives are not available in a larger quantity. However, the best way to be certain is to contact us via email with the link to the knife in question and we'll let you know it's stock availability.
Care and Maintenance
Are your damascus blades stainless? if not,
then what do you recommend as a lubricant to preserve the blade and protect it
Due to the materials used in making damascus blades, it has to be properly maintained by ensuring it's not left submerged in water and if it is ever washed you should always use a scotch brite sponge that is not too abrasive coupled with standard dishwashing fluid.
Once you have washed the blade the next immediate step would be to wipe it dry, and apply a thin coat of lubricant on the blade. The lubricants we recommend that are readily available and are food-safe are Mineral Oil or Coconut Oil. Coconut oil works just as well as mineral oil whether it's fractionated or solid, however, it will go rancid if it stays on the blade for months overtime - So if the blade is to be used frequently as a chef knife or an edc knife, then yes, coconut oil would be fine as you can wipe the old oil off the blade and apply a new coating every once a month. But if the knife is not meant to be used frequently then we recommend Mineral oil as it lasts much longer.
We also have to mention that the Japanese have been using Tsubaki oil for centuries on their carbon steel blades. Although these are not as inexpensive as mineral or coconut oil, they tend to work a little better than the former two food-safe lubricants. Feel free to use any commercial grade carbon steel lubricants (which last a lot longer) on the blade if the knife is not meant to be used for food-safe purposes. We also do not recommend leaving damascus blades in their sheaths for extended periods of time as the inside of the leather sheath will absorb any moisture/lubricant applied and will dry the blade faster leaving it susceptible to accumulating surface rust.
My damascus blade was not lubricated for a long period and has now accumulated surface rust, what do you recommend for me to get rid of the rust and ensure it doesn't happen again?
If the knife is to be used for food purposes then you can use a scotch brite sponge with any standard dishwashing fluid and clean the blade just as you would any other knife. Once the surface rust has been cleaned off, ensure to wipe it dry completely and apply a thin coat of lubricant oil to prevent any future rusting.
Which company do you use for shipping within
We use Canada post for Canadian Shipments and USPS first class for American Shipments that are under 1lbs and USPS Priority 3 day mail for any shipments above 1lbs.
What is your shipment method for International/overseas orders?
For international orders we use DHL Express. For this the buyers are required to provide their contact number when placing their order which we forward to DHL and is only used for shipping purposes. The delivery process with DHL express takes approximately 4 to 5 business days.
After I have placed my order, how soon will it ship out?
We do our very best to ship out any orders within 1 to 3 business days after purchase. There may however be slight delays in the order processing time due to any holidays in between. The delivery process after the order has been shipped out generally takes anywhere from 3 to 5 business days.