Our orders are shipped out within 1 to 3 business days and the delivery time varies anywhere from 3 to 5 business days. This does not include any VAT/Customs fees which will all vary based on your order and location. We are not responsible for any customs and duties. Our Canadian Shipments are shipped via Canada Post and U.S Shipments via USPS priority/first class mail. All other shipments outside of U.S and Canada are shipped via DHL Express. Please note that DHL shipments require the recipient's phone number to process so kindly ensure the contact number provided when placing your order is correct. The contact number will solely be used for shipping purposes and will not be shared with anyone else.
Should the product be defective in any way or if you are unsatisfied with your purchase, we will gladly process a full refund to your order if the product is unused and returned to us in its original condition within 14 days of purchase.
For more information visit our FAQ page